AI Use & Disclosure Policy

Last Updated: July 2026

Our Use of Artificial Intelligence

Woods Valley Ski Area uses artificial intelligence (AI) tools to help us assist guests and operate our website more efficiently. We believe in being open about where and how AI is used, and this page explains it in plain language.

Our Website Chatbot ("Woodsy")

Our website includes an automated chat assistant named Woodsy, powered by a third-party provider, SiteGPT. Woodsy is an AI-powered tool — not a live person. It is designed to answer common questions about lift tickets, hours, rentals, lessons, events, and general resort information using content from our website.

You are always welcome to reach a real member of our team instead. To speak with a person, contact us using the information at the bottom of this page.

Accuracy and Limitations

Woodsy provides information automatically and can occasionally be incomplete, out of date, or incorrect. Please treat its responses as general guidance, not as a guarantee.

For anything important — and especially for weather, trail and lift status, closures, snow conditions, and on-mountain safety — always rely on our official sources, including our Mountain Report, official resort updates, and posted on-site signage. When in doubt, call us.

Not Professional Advice

Information provided by Woodsy is for general informational purposes only and is not legal, medical, financial, or safety advice. Do not rely on the chatbot for any decision that affects your health or safety.

Human Oversight

AI tools support our team; they do not replace it. Our staff remains responsible for resort operations, guest safety, and final decisions. If Woodsy cannot help, or if you would simply prefer to speak with a person, we are happy to assist you directly.

Information You Share With the Chatbot

When you use Woodsy, the information you type is processed by our third-party provider, SiteGPT, to generate a response. Please do not enter sensitive personal information (such as payment card numbers, passwords, or health information) into the chat window. For details on how we handle information collected through our website, see our Privacy Policy.

AI-Assisted Content

We may use AI tools to help draft or edit portions of our website content and marketing materials. All such content is reviewed by our team before it is published.

Changes to This Policy

As technology and best practices evolve, we may update this policy. Any changes will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about our use of AI, or would like assistance from a member of our team, please contact us:

Woods Valley Ski Area
PO Box 250
Westernville, NY 13486
Email: office@woodsvalleyskiarea.com
Phone: (315) 827-4721